Data We Collect and Why We Hold It
When you open an account with us, we collect the information you provide directly — your name, contact details and the mobile wallet number you register for payouts via bKash, Nagad or Rocket. We also collect transactional data each time a deposit or withdrawal is processed,
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because payment rails like Nagad and Rocket require a transaction reference to verify clearance on both ends. Beyond that, we log device identifiers and session data automatically whenever you connect — browser type, operating system and approximate location derived from your IP address. We use this
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to detect unusual login patterns and protect your account from unauthorised access. We do not collect more than we need. Wallet data tied to bKash or Rocket is stored only long enough to process and reconcile your transaction, after which it is archived under retention limits
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and not used for marketing. Third-party game studios such as Pragmatic Play and Evolution may receive a session token to authenticate your game round — they do not receive your payment details. All data handling is subject to applicable law in Bangladesh and the eligible regions
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we serve. If you have questions about a specific data point we hold, our support team can walk you through a subject-access request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.